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And then as far as the sort of marketing cadence and operations cadence for the launch of new products, we generally break the year up into four to six windows.

And within that mix, there may be one new product or a line extension. So probably more than you wanted to know, but hopefully, it gives you a feel for how committed we are to doing this the right way.

And may I sneak one more in? But Lance, you touched on the bad debt expense for this quarter. In this particular situation, we had two very specific instances with discrete franchisees, where we needed to resolve some issues.

It really was just two discrete issues that needed to be resolved. Why do you believe now is the appropriate time for you to leave the company and for someone else to lead?

It feels like you have the organization set to grow. Any color you can provide would be great. Yes, I think as I started to reflect on really my personal desires, what I started to see is that what I was likely going to end up doing is within the next three, four years or so at a maximum, I was going to end up exiting the company likely more like a couple of years within a couple of years.

And I felt like it was inappropriate for me to sort of go halfway and then step out right in the middle when we could put a leader in place today that could carry us through that entire next run.

I had the opportunity to do that with the prior CEO, and I really respected her for selecting the period of time that she did because we were just about to launch our next bunch of initiatives, and I was able to carry those all the way through.

In my case, I was able to establish the plan and then execute the plan, and I thought it was the right thing to do for the next leader to be able to do the same.

And at some point, it was going to happen. And so with those dreams in place, and with the company on firm footing, it just felt like the right time for everything to align.

And just a follow-up question, Lance. And I ask that in the sense just wondering, is there incremental pressure being put on the remaining quarters of this year to perform from a profit perspective relative to your original thinking?

Specifically, there are some things we saw coming. Great, thank you very much. In the commentary in your prepared remarks talking about, I guess, incentives for new unit growth, I guess, with that kind of as a backdrop, I was just wondering you mentioned periodically about investments and targeting investments to maximize returns.

Jeff, this is Lenny. I will talk about investments. We have made those types of investments. We are working on some things right now that if they prove to be fruitful, we certainly can consider ways to accelerate the initiative in the field.

Good morning. This is Patrick [Phonetic] on for Chris. I wanted to revisit product launches for just a moment. And kind of looking beyond Tiny Tacos, can you discuss what needs you would like to address with new products?

We still remain committed to some of the work that we want to see happen around chicken. But I do think that the calendar, not just for but also for , is very strong.

And so we part of the optimism we have around our guidance for this year has to do with that. We spoke about that a little bit at the end of Q4 as folks were wondering about the Q1 results.

We spoke about looking at the entire year and our optimism around all the initiatives, including the new products that are going to be rolled out as contributing to that.

So we still feel strongly about it. But can you just clarify, like were you surprised by any of the expenses that occurred?

This is Lance. We knew Q1 might be a little bit high. Great, thanks for the question. Anything else on customer satisfaction scores?

And then if I could just sneak a second in just related to the value bundles and kind of the learnings there, and clearly that strategy is resonating.

And any reason to think that the momentum with that strategy starts to fade at any point? Or you keep it relevant and no reason to doubt that strategy continues?

So first, on Tiny Tacos, what I will say is that the consumer sentiment has been extremely positive. So we look at operational measures as well.

And it really is off to a very good start from that standpoint. Food cost is pretty low, and it allows us to give a really decent and even abundant amount of food for a reasonable price.

As far as the value play, I do think that value bundles will continue to have a space in QSR, and particularly at Jack in the Box, because the types of food that we offer with snacks and sides allows for a lot of upselling and add-ons which makes the value play extremely attractive.

But in addition to that, the brand is innovating on just indulgent sides and also indulgent a la carte items that will be on the higher side of pricing and, from a consumer trend perspective, we believe will sell well.

We put the prices out there today. Oftentimes, people perceive value as meaning cheap. This is actually Jared [Phonetic] on for Kate today. Just wanted to dive in a little bit to the franchise versus company-owned comps.

So just any commentary on the delta between company-owned and the franchise comps would be helpful. When we hired Marcus Tom a couple of years back, one of the things he talked about is conceptually getting the company ops to the place where they were the tip of the spear, and that they really were moving faster and further than our franchisees operationally in executing whatever we were putting on the table so that we could prove it out, not only for ourselves, but also for the franchise community that would follow.

And just one more follow-up, changing tune a little bit. But how are you guys seeing the competitive environment sort of play out as we start ?

So any thoughts on the competitive environment would be helpful as well. Everybody is battling it out to try to gain some market share. And even some of the biggest brands out there have lost a lot of transactions in recent years.

And the consumer has come to value us for that over time, so we would expect that as the competitive set continues to sort of grow their menus or their dayparts that we will have an answer.

Thank you. Question on the initiatives around improving ops and speed of service. Yes, good question. That actually takes a lot of pressure off the operators to meet the speed requirement.

Essentially, we have found ways to either cook protein or hold protein in a better, higher-quality over-a-longer-period-of-time way that allows the operators not to have to rush through the just-in-time cooking and preparation process.

And it takes a lot of pressure off when they can have proteins ready for the preparation of the various sandwiches and other items. So phase one is happening now.

We expect more to come towards the back half of the year as well. And I have a follow-up for Lance on the lease accounting changes and how that impacted the franchise revenue and expense.

I know you talked about the modest profit impact, but what should we expect in terms of gross revenue and expense impact as the year progresses?

If you look at it, it was 12 to 13 this quarter, and this was a week quarter. The other three quarters are But it will be kind of in that range.

Yeah, thank you. Two-part question. Any kind of an update you can give us on that and whether or not that might be a fiscal program? We started looking at a series of operations improvements that we needed to make.

And we thought that those items, coupled with more of a refresh of our restaurants, were going to come together in a way that would be more advantageous over the long term.

And this is a good example of what I talked about earlier. Does that, I assume, make some changes to the financial considerations involved with the process?

Got you. Can you give us some thought around that? And is there a movie debut and a promotional tie-in to come? We were able to create quite a bit of engagement with consumers around the movie and our Tiny Tacos.

We thought it was a great way, particularly around Super Bowl time, to create quite a buzz about what was going on with Tiny Tacos and what was going on with Jack in the Box in lieu of a very expensive Super Bowl commercial.

This seemed to be the right way to go about it. So really happy with the way my team sort of thought out of the box to create some momentum with Tiny Tacos and doing it in a way that was very economical.

So feeling good about the promotion. We actually gave away a bunch of prizes throughout the Super Bowl for folks who were willing to hashtag on our behalf.

And we had a very favorable response and a significant number of impressions for participating in that way, more so than we had gotten in the past and even than we had gotten in some of the more direct, media-related Super Bowl events in the past.

So sort of kudos to the team for getting this thing off on the right foot. I think one of the ways that we stretch our marketing dollars is through innovative approaches like this.

And I would expect that this play between what happens in social and digital and what happens on television will continue for us going forward.

Great, thank you. So I will give my marketing team the room to flex as they see fit to make sure that this is getting pulsed as often as it needs to and continue, if necessary, on air.

Got it. And then, Lance, in light of the elevated number of 1Q store closures, do you still stand by the guidance from the 4Q call that the number of net restaurant openings should be higher in than ?

Or does it require a higher take rate of the new development incentives or something more exogenous to achieve this?

We remain on track for that. We did see a few more closures in the first quarter probably than we would normally see. Skip navigation! Story from Food News.

From her humble beginnings as Carls Jr. Now, the lawyer-in-training and mother of newborn Psalm West , has righteousness on her mind.

So when Kardashian West addressed Jack In The Box in a tweet on Monday, we had to wonder if this is a simple customer complaint or if loftier moral matters were on the line.

Based on the subsequent tweets it would seem like something terribly wrong went down at Jack in the Box. Not bad enough to earn Jack In The Box a Twitter dragging, but serious enough to merit an overly-diplomatic and lawyerly tweet urging the fast food joint to respond, post-haste!

Kim Kardashian is walking a thin line: Teetering between becoming an internet activist and just one bad haircut away from going full-on can-I-speak-to-the-manager.

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Ja, wirklich. Es war und mit mir.

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